These qualifications reflect the role of highly skilled operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operations business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a department or small business manager, the diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. This qualification allows for multiskilling and for specialization in accommodation services, cookery, food and beverage and gaming.